INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

DO YOU DO TOOL REPAIRS?

Yes. V&G provides technical assistance with trained and qualified labor to provide the best maintenance, repair, and overhaul services, including testing, measurements, replacements, and adjustments that help maintain or restore our customers' products, machines, and tools. We deliver the tools always in perfect working conditions. We are authorized by Metabo, Makita, Jenny, DeWalt, Bosch, and MAX, among other brands.

DO YOU WORK WITH REGULAR FRAMING 3 INCHES NAILS?

Yes. V&G works with a wide range of nails that meets most of the demands of your construction.

DO YOU MAKE DELIVERY?

Yes, we do. The minimum amount for delivery is from a pallet of nails in any of our three stores, being free delivery up to 50 miles away. For larger quantities and longer distances, you can call one of our stores for more information. The phone is in the "contact" tab of this site.

CAN YOU TELL ME HOW MUCH A REPAIR WILL COST BEFORE SENDING THE TOOL?

We cannot provide an estimate of how much a repair will cost until we have inspected the tool and determined what service and parts are required for repair.

HOW LONG DOES IT TAKE TO COMPLETE A REPAIR OR SERVICE?

It will depend on whether we need to order parts or if the parts are already in our stock.  Most tools are evaluated within 48 hours of arrival at our facilities. Once the issue is identified, you will be contacted to approve an estimate of the cost of the repair if approval is required. Most repairs are completed and shipped within 5 days of budget approval.

I'D LIKE TO FIX MY TOOL. CAN I JUST BUY PARTS WITH YOU?

Yes. You can order the part you need and as long as we have it in stock, we can sell it to you.

WHAT FORMS OF PAYMENT ARE ACCEPTED?

We accept major credit cards. Look to us to find out about the forms of funding we can offer. We make payment more flexible, and you don't have to have credit.

DO YOU SELL SAFETY EQUIPMENT?

Yes. V&G offers a complete line of PPE, such as gloves, helmets, seat belts, reflective vests, glasses, and ear plugs, as well as accessories such as bags, briefcases, etc.

WHAT ARE YOUR OPENING HOURS?

We operate Monday to Friday, from 6 AM to 6 PM, and on Saturdays, from 6 AM to 2 PM.

DO YOU FIX LANDSCAPING AND SNOWBLOWER MACHINES?

Yes. We fixed all the carpentry tools in our three units, NJ, MA, and CT.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Send us an e-mail: info@hardwareandtools.store